Privacy Policy

1. Who We Are

FIZIQ Nutrition & Wellness INC. ("FiziQ", "we", "us") operates the website fiziqnutrition.com. We export premium Indian food products to importers, distributors, and retailers worldwide.

2. What Data We Collect

We may collect the following information:

• Contact form submissions: name, company, email, phone number, and message content when you submit an inquiry.
• Analytics data: anonymous usage data such as pages visited, time on site, and device type (only with your consent).
• Session recordings: anonymous interaction data via Hotjar heatmaps (only with your consent).

3. How We Use Cookies

We use three categories of cookies:

• Necessary cookies: essential for the website to function correctly. These are always active and do not require consent.
• Analytics cookies: Google Analytics 4 helps us understand site usage patterns. No personally identifiable information is collected.
• Marketing cookies: Hotjar session recordings help us improve the user experience by understanding how visitors interact with our pages.

You can change your cookie preferences at any time by clicking "Cookie Settings" in the website footer.

4. Your Rights

Under the GDPR and applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for non-essential cookies at any time
• Lodge a complaint with a supervisory authority

5. Data Retention

Contact form submissions are retained for the duration of the business relationship. Cookie consent preferences are stored for 365 days. Analytics data is retained according to Google Analytics default settings (14 months).

6. Contact Us

For any privacy-related inquiries, please contact us at: info@fiziqnutrition.com